WEBSITE TERMS AND CONDITIONS

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Welcome to the website of Assistance Plus LLC (“Company,” “we,” “our,” or “us”).

These Website Terms and Conditions (“Terms”) govern your access to and use of the Assistance Plus LLC website located at: www.assistanceplusllc.com

By accessing or using this website, you agree to be bound by these Terms. If you do not agree to these Terms, you should discontinue use of the website immediately.

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1. COMPANY INFORMATION

 

Assistance Plus LLC

675 Alpha Drive, Suite E
Highland Heights, Ohio 44143

Phone: 216-858-0493

Email: info@assistanceplusllc.com

Website: www.assistanceplusllc.com

 

2. SERVICES

 

Assistance Plus LLC provides training and educational services including but not limited to:

• First Aid Training

• CPR Training

• AED Training

• Basic Life Support (BLS)

• Instructor Certification Programs

• Blended Learning Courses

• Corporate Training Programs

• Skills Verification Services

Course availability may change without notice.

 

3. ELIGIBILITY

 

Users must be at least eighteen (18) years old to register for services through the website.

Individuals under eighteen (18) years old may participate in training programs only with appropriate parental or guardian consent where required.

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4. ACCOUNT REGISTRATION

 

Users may be required to provide:

• Name

• Email Address

• Phone Number

• Payment Information

• Course Registration Information

Users agree that all information submitted shall be accurate and current.

Users are responsible for maintaining the confidentiality of any account credentials.

 

5. ONLINE COURSE REGISTRATION

 

Registration through the website constitutes an offer to purchase training services.

Assistance Plus LLC reserves the right to:

• Accept or reject registrations

• Cancel registrations

• Reschedule courses

• Modify course offerings

at its sole discretion.

 

6. PAYMENT TERMS

 

Accepted payment methods include:

• Visa

• Mastercard

• Zelle

Payment must be received before training services are provided unless otherwise approved by Assistance Plus LLC.

 

7. NO REFUND POLICY

 

ALL SALES ARE FINAL.

Assistance Plus LLC maintains a strict No Refund Policy.

No refunds shall be issued for:

• Missed classes

• Failure to attend

• Failure to complete course requirements

• Failure to obtain certification

• Voluntary withdrawal

If Assistance Plus LLC cancels a class, participants will be offered a replacement class date.

 

8. INTELLECTUAL PROPERTY

 

All content on this website is the property of Assistance Plus LLC or its licensors, including:

• Logos

• Trademarks

• Text

• Graphics

• Images

• Videos

• Forms

• Training Materials

• Website Design

• Marketing Content

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

 

9. PROHIBITED USES

 

Users agree not to:

• Violate any laws

• Attempt unauthorized access

• Upload malicious software

• Interfere with website operations

• Misrepresent their identity

• Use website content without authorization

• Engage in fraudulent transactions

 

10. THIRD-PARTY LINKS

 

The website may contain links to third-party websites.

Assistance Plus LLC is not responsible for:

• Third-party content

• Third-party policies

• Third-party practices

• Third-party services

Users access third-party websites at their own risk.

 

11. DISCLAIMER OF WARRANTIES

 

The website and all content are provided on an “AS IS” and “AS AVAILABLE” basis.

Assistance Plus LLC makes no warranties regarding:

• Website availability

• Website accuracy

• Website reliability

• Website performance

• Course availability

To the fullest extent permitted by law, all warranties are disclaimed.

 

12. LIMITATION OF LIABILITY

 

To the fullest extent permitted by law, Assistance Plus LLC shall not be liable for:

• Indirect damages

• Incidental damages

• Consequential damages

• Lost profits

• Lost data

• Business interruption arising from use of the website or services.

Any liability shall be limited to the amount paid by the user for services.

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13. USER SUBMISSIONS

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Any information submitted through the website, including:

• Reviews

• Testimonials

• Comments

• Suggestions

• Feedback may be used by Assistance Plus LLC without compensation to the user.

 

14. PRIVACY

 

Use of the website is also governed by the Assistance Plus LLC Privacy Policy.

By using the website, users acknowledge that they have reviewed and accepted the Privacy Policy.

 

15. FORCE MAJEURE

 

Assistance Plus LLC shall not be liable for delays or interruptions caused by:

• Natural disasters

• Severe weather

• Government actions

• Internet outages

• Utility failures

• Public emergencies

• Events beyond reasonable control

 

16. TERMINATION OF ACCESS

 

Assistance Plus LLC reserves the right to suspend or terminate website access for any user who violates these Terms.

 

17. GOVERNING LAW

 

These Terms shall be governed by and interpreted under the laws of the State of Ohio.

 

18. DISPUTE RESOLUTION

 

The parties agree to attempt informal resolution of disputes before pursuing legal action.. Any legal proceeding shall be brought in a court of competent jurisdiction located in Ohio.

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19. CHANGES TO TERMS

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Assistance Plus LLC may revise these Terms at any time.

Updated Terms shall become effective upon posting to the website.

Continued use of the website constitutes acceptance of revised Terms.

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20. CONTACT INFORMATION   

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Questions regarding these Terms may be directed to:

Assistance Plus LLC
675 Alpha Drive, Suite E
Highland Heights, Ohio 44143

Phone: 216-858-0493

Email: info@assistanceplusllc.com

Website: www.assistanceplusllc.com

 

By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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A.    LEGAL DISCLAIMER

1. All purchases made through the Website are subject to our acceptance. This means that we may refuse to accept or may cancel any transaction, in our sole discretion, and without liability to you or any third party. The Website does not permit orders from dealers, wholesalers, or other customers who intend to resell items offered on the Website. Assistance Plus LLC expressly conditions its acceptance of your order on your agreement to these Terms, and to all additional terms and conditions that are provided to you on the Website that govern your purchase of certain Products. By ordering Products through the Website, you agree to provide true, accurate, current, and complete information. Assistance Plus LLC reserves the right without prior notice to discontinue or change specifications and prices on Products offered on and outside of the site without incurring any obligation to you. Prices and availability are subject to change without prior notice, and Assistance Plus LLC  reserves the right to revoke any offer to correct any errors, inaccuracies, or omissions.

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B.   PRIVACY POLICY - THE BASICS

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PERSONAL INFORMATION WE COLLECT

Personal information you provide to us. Personal information you may provide to us through the Service or otherwise includes:

·       Contact data, personal or business contact information such as your first and last name, email and mailing addresses, phone number, professional title and company name.

·       Registration data, such as information that you provide to register for an account or sign up for an event, including the day and month of your birth and the event you registered for.

·       Data about others for whom you purchase an item or gift, such as name, delivery address and phone number. Please do not purchase a gift for someone or share their contact information with us        unless you have their permission to do so.

·       Profile data, such as your username and password that you may set to establish an online account with us and your interests and preferences.

·       Communications, such as information you provide when you contact us with questions, feedback, survey responses, or otherwise correspond with us,

·       Marketing data, such as the email address or contact details that we use to send marketing communications and your preferences for receiving communications about our activities, events, sweepstakes    and contests.

·       Purchase data, including your order history and information needed to process and fulfill your order, including order details, billing address, and delivery address.

·       Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.

 

Data from other sources.

We may also collect information about you from:

·       Business partners, such as advertising and joint marketing partners.

·       Data providers, such as information services and data licensors.

·       Public sources, such as blogs, forums or social media platforms.

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Information we obtain from third party platforms.

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If you choose to login to the Sites via a third-party platform, such as Google or Facebook, or otherwise connect your account on the third-party platform or network to your account through the Sites, we may collect information from that platform or network. You may also have the opportunity to provide us with additional information via the third-party platform or network, such as a list of your friends or connections and your email address. You can read more about your privacy choices in the “Your Choices” section.

Automatic collection. We and our service providers may automatically log information about you, your computer or mobile device, and your activity occurring on or through the Sites, such as:

·       Device data, such as your computer or mobile device operating system type and version number, manufacturer and model, browser type, screen resolution, IP address, the website you visited before browsing our site, and general location information such as city, state or geographic area.

·       Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.

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Cookies and similar technologies. Some of our automatic data collection is facilitated by cookies and similar technologies. See our Cookie Policy for more information.

Referrals. Users of the Service may have the opportunity to refer friends or other contacts to us. If you are an existing user, you may only submit a referral if you have permission to provide their contact information to us so that we may contact them.